Director of Marketing Operations


New York, New York Remote

Full time

Sep 30

360Learning is looking for a Director of Marketing Operations to join our marketing team. Your mission is to lead our global marketing operations team, drive the adoption of account-based marketing within the organization, and support decision-making with facts, data, tools, and processes. Your role is key to help the marketing team scale and achieve goals to x4 demand within 12 months. 

More specifically, you will mainly be in charge of monitoring and communicating marketing performance; optimizing conversions through lead routing, account scoring, nurturing strategies; building and maintaining a best-in-class tech stack, and boosting team productivity through automation, processes, and clarity.

You will report to the VP of Marketing and work closely with strong product marketing, brand, content, demand gen, business development & sales leaders. You will benefit from thorough onboarding and continuous learning & coaching opportunities as you grow within the company.

Within 1 month, you will:

  • Be aware of marketing targets, organization, tools, and processes
  • Meet most of your colleagues
  • Lead a first simple project to familiarize with our work environment

Within 3 months, you will:

  • Collect business needs and identify opportunities for improvement
  • Define your quarterly OKRs (Objectives and Key Results)
  • Take ownership of our ABM tools & processes

Within 6 months, you will:

  • Coach 1 or 2 team members
  • Establish the 12-months roadmap for the marketing ops team
  • Develop best-in-class outbound capabilities

Within 12 months, you will:

  • Identify and lead projects to drive marketing performance
  • Give strategic input to define the business plan
  • Be a key partner for marketing, operations, and sales leaders

The Skills Set

  • 4+ years of experience in marketing operations, preferably in a B2B SaaS environment
  • Experience with account-based marketing platforms, Salesforce, and marketing tools
  • Strong problem-solving and structuring skills
  • Ability to communicate clearly on complex projects
  • Understanding of marketing and sales organizations
  • Growth mindset & can-do attitude
  • Enthusiasm about the idea of working in our Culture of Convexity

What We Offer

  • Compensation. Competitive salary + equity
  • Benefits/Perks. Comprehensive medical, vision and dental insurance. 401k matching after 6 months. Generous parental leave policy. Level up your skills with our very own platform. Apero with team members from around the world. 
  • Balance. We offer 20 days of annual PTO + 5 days for sick leave + holidays! We are remote-friendly and promote flexible work hours.
  • Culture. We are powered through our culture called Convexity (you will hear this a lot). We are strong-believers in documenting our process, sharing continuous feedback and having low authority. Click here to envision what's it like to join 360Learning from onboarding to ramp-up, and beyond.

Who We Are

360Learning empowers Learning and Development teams to drive culture and growth through Collaborative Learning. Our learning platform combines collaborative tools with the power of an LMS, enabling high-growth companies to unlock learning based on collective expertise instead of top-down knowledge. 360Learning is the easiest way to onboard new employees, train customer-facing teams, and develop professional skills–all from one place.

360Learning powers the future of work at 1,500 organizations, including Toyota, Criteo, and Airbus. Founded in 2012, 360Learning has raised $41 million with 250+ team members across New York, Paris, and London. You can learn more in this blog post from our CEO.

Learning Includes Everyone.

In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

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