Digital Marketing Operations Manager

Enriched Academy

Canada Remote

Full time

$50-100k (annually)

Sep 30

Who You Are

  • You want to work on projects that have a significant positive impact on people’s lives...
  • You want to work on a team with other passionate, high-performing and talented people...
  • You want to have an opportunity for a long-term lucrative position and to grow within a company...
  • You are looking for something fun, flexible, fast paced and meaningful...

Who We Are

Enriched Academy is a Canadian company on a relentless mission to make financial freedom accessible to everyone. We create clear pathways to financial independence through education and technology. We deliver through our interactive online platform, live events and one-on-one coaching.

We are small but rapidly growing (team of 12) that doubled revenue last year and are on track to double it again each of the coming years. Our team works from home-based offices across Canada and overseas.

The Role

We’re looking for someone to skillfully assist our Digital Marketing implementing and enhancing systems for both business and customer success. This role will be focused on the Digital/Online division. This is a salaried plus bonus full-time position based at home and starting immediately.

Responsibilities

  • Expertly assisting our ‘Head of Online Marketing’ in all tasks related to our Digital/Online division including but not limited to:
  • Ensuring all systems are working and anticipating any breakdowns.
  • Project Management: Managing freelancers to create new pages, systems and integrations that you are unable to do.
  • Excel data entry each month/week.
  • Creativity to improve current systems for better flow and customer experience.
  • Handle customer service emails that need technical support.
  • Implementation of new technologies and ideas.
  • Ensure email automation's are set up properly.
  • Updates to leadership team.
  • Creating reports to analyze different aspects of division.
  • Plan and Organize editorial calendars for email and social media promotions.
  • Documenting processes.
  • Ensuring overall positive customer experience and success.
  • Assisting with the creation of marketing campaigns and material

Must Have

  • Proven track record in the Digital Marketing sector, experience within the education space not mandatory but a big plus.
  • Strong background and experience with different technologies such as: Clickfunnels, ActiveCampaign, Zapier, Stripe, PayPal, GoToWebinar.
  • OCE; Obsessive Commitment to Excellence
  • Extreme attention to detail; you’re someone who never lets anything fall through the cracks
  • You are relentless in execution and pushing things forward. You won’t be ignored
  • A proven track-record of providing tremendous customer service experiences
  • You naturally enhance and innovate everything you do.
  • You constantly see opportunities for improvement and naturally know how to get it done
  • You have project management experience
  • Patience; ability to handle challenging situations and for diffusing problems
  • Focus; you’re naturally disciplined and among the hardest working people you know
  • Mindset of serving the company and helping the team be the best we can be
  • Excellent working knowledge on Microsoft Office programs including Outlook, Word, Excel and PowerPoint
  • Ability to pick up and understand online platforms easily
  • Ability to scale into a larger role with more responsibility
  • Naturally flexible to various business scenarios
  • Small, rapidly growing company experience a plus
  • Additional technical and computer knowledge a plus


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Enriched Academy

Everybody Deserves Financial Freedom

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