Director, SEO


Remote - US Remote

Full time

Oct 20

This job is no longer accepting applications.

At Nextiva, we create connected communication tools that help businesses stay in touch with their customers and teams. Over 100,000 companies rely on Nextiva for phone service and customer management tools. We’re not your parent’s phone company.

Founded in 2008, Nextiva took on the trillion-dollar telecom industry and succeeded in changing the game by making technology more accessible and affordable for everyone. Companies solve their toughest challenges using our VoIP innovations and signature Amazing Service®.

Today, Nextiva is the fastest-growing, privately held provider of cloud communications. We don’t study industry trends; we create them. Business leaders look to Nextiva to equip their teams in the office and while working from home. Nextiva is not just a tech company — we’re the backbone of the economy.

By joining our global team, you’re saying yes to an opportunity to be part of a tech company with massive growth potential and exciting opportunities ahead. 

We’re actively looking for amazing people like you to join our team!

Looking for a creative operator to develop and drive Nextiva’s organic search strategy. As a leader in the Demand Generation team, the Director of SEO will develop and execute comprehensive strategies that maintain and grow Nextiva’s visibility in organic search engines through content, technical SEO, backlinking and ever-improving conversion rates.

Key Responsibilities:

  • Responsible for acquiring traffic, customers, and conversions through the organic search channel 
  • Manage and develop a diverse team of search pros, including content writers, product experts, optimization specialists and technical specialists
  • Maintain and improve existing rankings; develop strategies to expand into new categories and keywords as product portfolio grows; expand international visibility
  • Plan, produce and publish relevant, engaging content, along with strategies to measure the efficacy of new and existing content
  • Integrate strategies across mediums, including on-page and off-page copy, video, social, communications, and geographies
  • Operationalize SEO best practices across all areas of the business; develop and enforce guidelines, educate Marketing, website and tech teams
  • Drive strategy and execution of technical aspects of SEO, including site architecture, taqging, speed, core web vitals, and the tools needed to collect and analyze results.Define data and tool needs. Collaborate with engineering, IT and web teams to develop a roadmap that supports goals
  • Grow impactful backlinks, using accepted practices; align with partners to maximize Nextiva’s exposure across organic search
  • Drive strategy, execution and overall management of the Nextiva blog, including all content, development and optimizations.
  • Continually push to improve and optimize the customer experience to drive engagement, leads and conversions through aggressive and continual testing
  • Establish and hit targets and KPIs for rankings, traffic, leads and conversions
  • Regularly release action-oriented analysis--that incorporates quantitative and qualitative insights--and keyword ranking reports that align to define KPIs and targets. Reporting should include site crawls, health checks and focus on existing elements and upcoming changes to search algorithms
  • Produce competitive analysis that enables improvements in existing keywords along with category expansion and provides early indications of risks and threats to rankings and targets
  • Collaborate closely with other Marketing teams, including Digital Acquisition, affiliates, and channel teams to develop and deliver on an integrated Demand Generation plan


  • 8+ years in SEO, including content, architecture, page performance, tagging
  • Proven record of delivering incremental results
  • Passion for helping SMBs grow
  • 2+ years managing teams
  • Strong understanding of website and content architecture and tech stacks (WordPress, HTML, CSS, JavaScript)
  • Proficient in key analytic, website and management tools and languages including Google Analytics, Adobe, Screaming Frog, SEMRush, AHRefs, Conductor
  • Analytics super powers 
  • Collaborative and flexible 
  • Plus: worked in SaaS environment; international experience

So, why Nextiva? 

Nextiva is a trailblazer in the Voice over IP (VoIP) and Unified Communications as a Service (UCaaS) industries. We’re outpacing our competitors, and it’s an exciting time to join our team. If you’re looking to join a fast-paced tech company with massive potential, Nextiva is the place for you. Our 1,000+ team members worldwide embrace our promise of Amazing Service. We’re passionate about upholding our energetic culture of forward-thinking, caring, and simplicity. Nextiva seeks diverse individuals who share our values and vision to help take us to the next level. Nextiva provides an impressive benefits package and has a resilient company culture. Glassdoor named us one of the Best Places to Work in 2020 nationwide. Employees rate Nextiva a 4.9/5 on Comparably, and we’ve earned many more accolades along the way. 

Help us redefine the future of business communications. Apply today!

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We’re making it easier for businesses to connect with their customers and teams. By joining Nextiva, you’re saying yes to an opportunity to be part of...