Social Media Manager


Columbus, OH

Full time

Nov 30

This job is no longer accepting applications.

Who we are:

Provide is building the modern bank for healthcare providers to help improve the quality of care they provide to millions of patients nationwide. Healthcare professionals are facing increasing financial pressure and a complex landscape of services that are difficult to navigate. We're committed to empowering these professionals with technology-enabled offerings to make it easier for them to obtain the right financial products and services when they need them so that they can focus on what they do best -- providing outstanding care.

Our first step was to make streamlined business financing (for example, a $750,000 loan for a dentist to buy her first practice) available to busy healthcare practitioners at their convenience -- instead of during the typical 9-to-5 banker’s hours. On the back end, our software makes our team more efficient at processing -- without the overhead of a brick-and-mortar presence -- saving doctors even more time and money. This efficiency drives faster funding and lower rates. Since making our first loan in 2016, we’ve become a top lender in the practice finance space. Going forward, we’re focused on expanding our service offerings to healthcare professionals with a commitment to simplicity, convenience, and efficiency.

About the role:

We’re looking for a Social Media Manager to grow our follower base and deploy engagement and retention strategies across multiple platforms for both B2C and B2B audiences. In this role, you will own organic and paid campaigns and should have a strong understanding of how to manage brand presence and convert a digital audience. The perfect candidate will have a love for all things social, be known for thinking outside the box and have a talent for writing thoughtful but concise content.

What you’ll do:

  • Manage Provide’s social media profiles, including Facebook, Instagram, Twitter, and LinkedIn (potentially adding new platforms, as well)
  • Grow and engage our follower base across platforms
  • Work closely with internal teams to develop bite-sized, sharable content
  • Build strategic quarterly social calendars considering upcoming company announcements, new program launches and seasonal events
  • Own community management and engagement through comments and direct messages
  • Develop and deploy paid media campaigns when needed

What we’re looking for:

  • Five or more years of proven results in both building and executing organic and paid social strategies for B2C and B2B audiences
  • Extensive understanding of social media platforms and social analytics tools
  • Excellent communicator and creative thinker, with an ability to use both data and intuition to inform decisions
  • Strong attention to detail and project management skills

Not required, but nice to have:

  • Experience in fintech, healthcare, and/or channel marketing
  • Proficiency in HubSpot


Provide, Inc. is a wholly owned subsidiary of Fifth Third Bank, National Association. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, send an email to Information will be sent to a recruiter who will provide assistance to ensure appropriate consideration in the process.

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