Director of Business Development


Boston, MA

Full time

Jan 10

Why join CallMiner?

CallMiner is the market leader in conversational analytics that drive business performance improvement throughout the enterprise. With a large market opportunity, multiple engines of growth, strong investor support, the opportunity exists for the right candidate to drive both career advancement and high-income achievement. Human understanding is at the heart of what we do, from building our products and solutions to encouraging a positive company culture. We are committed to providing an inclusive and equitable workplace where everyone feels accepted, valued, and understood. We are proud of our diverse customer base and believe having this same diversity reflected in our workforce empowers innovation and builds the best outcomes for everyone.

Job Brief:

We are looking for a hard-working and motivated Director of Business Development to lead our business development representative (BDR) team in our downtown Boston office and help fuel our striking growth globally. You are flawless for CallMiner if you are a continual student of the latest SaaS BDR methods, processes, and tools. You are a strong coach and motivator who leads by example. And you know how to build scalable operations to drive increased pipeline resulting in well-qualified opportunities.


  • Leading and growing an extraordinary, scalable business development organization
  • Continually recruiting and developing top BDR talent to maintain maximum headcount capacity and output
  • Developing a strong, motivated BDR team who thrives and exceeds quarterly pipeline targets
  • Ensuring cross-functional alignment and coordination with the sales organization to jointly create well qualified opportunities that ultimately close
  • Seamlessly integrating with marketing and sales leadership to develop and implement cross-functional enterprise demand generation in all key market segments
  • Creating a culture where BDR’s have a “can-do” attitude, are incentivized properly, and have professional growth opportunities with multiple options for advancement (sales, marketing, etc.)
  • Enabling your team with the latest BDR tools and technology including our own sales technology solution for intelligence
  • Ensuring the BDR process is configured for optimal visibility, efficiency, and productivity
  • Providing a data-driven approach to reporting and analyzing team activities and critical metrics to drive pipeline generation efforts and exceed quarterly targets

Skills & Qualifications:

  • High energy demeanor, career ambition, and a best-in-class work ethic
  • Consistent record of leading a BDR team that exceeds quarterly targets
  • 2+ years of experience leading and developing a BDR team at a high-growth SaaS company
  • Comfort working in an international, cross-cultural environment
  • Strong analytics skills and a history of data-driven decisions about BDR process and tactics
  • Expertise with the latest tools used by a BDR team (i.e. Salesforce, Drift, Outreach/ Salesloft/ Xant, etc.)
  • Ability to communicate, present and influence at all levels of the organization, including executive and C-levels
  • Demonstrated experience in Business Value/ value based selling methodologies
  • Natural coaching tendencies with a focus on motivating and growing strong inside sales representatives
  • Technical proficiency to quickly learn and coach on various SaaS based use-case solutions
  • Excellent listening, negotiation, and presentation skills
  • You believe in team-based selling Experience selling data analytics solutions helpful


Medical, Dental & Vision

  • Our BCBS plan offers high quality and affordable Medical coverage with a gap plan to help offset the deductible
  • Keep your smile forward-thinking and your eyes seeing clearly

Fitness Reimbursement

A Fitness Reimbursement program to help employees take a proactive approach to their health with fitness and exercise programs

Life Insurance & Disability

We provide Basic Life Insurance at no cost to you as well as offer voluntary Supplemental Life Insurance for you, spouse and children. Our disability plans are designed to help protect your financial security in the event you are ever disabled

Flexible Spending Accounts

Our Flex Spending Accounts allow you to set aside pre-tax dollars for your health and dependent care expenses


CallMiner values the importance of saving for retirement. We offer both Traditional and Roth 401k options, as well as a 401k match

Paid Time Off (PTO)

CallMiner offers generous time off for you to recharge your batteries with plenty of PTO time and 12 paid holidays

Other Benefits

  • Paid Maternity Leave and Parental Leave
  • Employee referral program
  • Commuter Benefits
  • Employee Assistance Program
  • A Healthy rewards program to earn up to $400 a year with the BCBS health plan
  • Voluntary Benefits
  • Accident Insurance
  • Identity Theft Protection
  • Legal Shield
  • Pet Insurance

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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